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Orders + Changes

How do I cancel my order?

Orders can only be canceled if the order hasn't yet shipped. Once your order is in transit, cancellation is no longer possible — however, you can refer to our Return Policy for available options after your order has been delivered. Please contact ord

Can I edit or add anything to my order?

You can add or edit items and update shipping details up until your order is picked or shipped. Need Assistance? If you’d like to make changes or have any questions, we'd love to try and help! Please contact [email protected] for assistance.

What payment methods do you take?

You can pay using any major credit card, plus Shop Pay and Google Pay are available too!. If you’re curious about payment methods or how the installment process works, please reach out—we’re here to assist you every step of the way!

What do I do if I receive the wrong or missing an item in my order?

Please note that all orders undergo a 5-point CQ (Quality Control) check prior to shipping. However if an item is missing from your order, please contact [email protected] within 3 business days of delivery for a resolution.