Customer Care 

Poppy Lane

Orders can only be canceled if the order hasn&apos;t yet shipped. Once your order is in transit, cancellation is no longer possible &#x2014; however, you can refer to our Return Policy for available options after your order has been delivered.Please contact <a disabled style=" text-decoration: none;" id="isPasted">orders@poppylanebridal.com</a> for assistance.&#xA0;

Orders can only be canceled if the order hasn't yet shipped. Once your order is in transit, cancellation is no longer possible — however, you can refer to our Return Policy for available options after your order has been delivered. Please contact ord

How do I cancel my order?

Orders + Changes

Can I edit or add anything to my order?

What payment methods do you take?

What do I do if I receive the wrong or missing an item in my order?

What’s your return policy?

Returns

What do I do if my order arrives damaged?

What if my package is lost?

Do you offer free shipping?

Do you offer expedited shipping?

How long does delivery take?

How do I track my order?

Do you ship worldwide?

How much does shipping cost?

What is your shipping policy?

Shipping + Delivery

How do I apply promo/discount codes?

I received a promo code. Can I apply it to an order that I've already placed?

Promotions + Discounts

Get In Touch

Contact Us

Does Poppy Lane products contain nickel?

How do I care for my jewelry?

How do I care for my veil?

Where can I shop Poppy Lane in person?

Our Products

Our Story

About Us

Need a Hand Styling Your Wedding Looks?

Styling Advice

What customizations do you offer?

Customizations + Personalization

How do I cancel my order?Updated 16 days ago