Customer Care 

Poppy Lane

Domestic ShippingWe&apos;re excited to offer free standard shipping on all domestic orders over $99! For orders under $99, shipping fees will be calculated at checkout based on your location.International ShippingFor international orders, please note that duties and taxes are not included in your purchase total. These fees are determined and charged by your country&#x2019;s customs authorities at the time of import.

Domestic Shipping. We're excited to offer free standard shipping on all domestic orders over $99! For orders under $99, shipping fees will be calculated at checkout based on your location. International Shipping. For international orders, please note

What is your shipping policy?

Shipping + Delivery

How do I cancel my order?

Can I edit or add anything to my order?

What payment methods do you take?

What do I do if I receive the wrong or missing an item in my order?

Orders + Changes

What’s your return policy?

Returns

What do I do if my order arrives damaged?

What if my package is lost?

Do you offer free shipping?

Do you offer expedited shipping?

How long does delivery take?

How do I track my order?

Do you ship worldwide?

How much does shipping cost?

How do I apply promo/discount codes?

I received a promo code. Can I apply it to an order that I've already placed?

Promotions + Discounts

Get In Touch

Contact Us

Does Poppy Lane products contain nickel?

How do I care for my jewelry?

How do I care for my veil?

Where can I shop Poppy Lane in person?

Our Products

Our Story

About Us

Need a Hand Styling Your Wedding Looks?

Styling Advice

What customizations do you offer?

Customizations + Personalization

What is your shipping policy?Updated 16 days ago