Customer Care 

Poppy Lane

<p>Our accessories are sold as-is. While we don&#x2019;t offer customizations, each piece is designed to add a beautiful finishing touch to your special day!&#xA0;<span class="fr-emoticon fr-deletable">&#x1F496;</span></p>

Our accessories are sold as-is. While we don’t offer customizations, each piece is designed to add a beautiful finishing touch to your special day! 💖

What customizations do you offer?

Customizations + Personalization

How do I cancel my order?

Can I edit or add anything to my order?

What payment methods do you take?

What do I do if I receive the wrong or missing an item in my order?

Orders + Changes

What’s your return policy?

Returns

What do I do if my order arrives damaged?

What if my package is lost?

Do you offer free shipping?

Do you offer expedited shipping?

How long does delivery take?

How do I track my order?

Do you ship worldwide?

How much does shipping cost?

What is your shipping policy?

Shipping + Delivery

How do I apply promo/discount codes?

I received a promo code. Can I apply it to an order that I've already placed?

Promotions + Discounts

Get In Touch

Contact Us

Does Poppy Lane products contain nickel?

How do I care for my jewelry?

How do I care for my veil?

Where can I shop Poppy Lane in person?

Our Products

Our Story

About Us

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What customizations do you offer?Updated 3 months ago