Customer Care 

Poppy Lane

Shipping fees are calculated at checkout based on your location.&#xA0;Domestic Shipping:&#xA0;We offer free standard shipping on domestic orders over&#xA0;$99.00.&#xA0;International Shipping:&#xA0;Please note duties and taxes are not included, they are assessed and charged by customs based on your country&#x2019;s laws and regulations at the time of processing.

Shipping fees are calculated at checkout based on your location. Domestic Shipping: We offer free standard shipping on domestic orders over $99.00. International Shipping: Please note duties and taxes are not included, they are assessed and charged b

How much does shipping cost?

Shipping + Delivery

How do I cancel my order?

Can I edit or add anything to my order?

What payment methods do you take?

What do I do if I receive the wrong or missing an item in my order?

Orders + Changes

What’s your return policy?

Returns

What do I do if my order arrives damaged?

What if my package is lost?

Do you offer free shipping?

Do you offer expedited shipping?

How long does delivery take?

How do I track my order?

Do you ship worldwide?

What is your shipping policy?

How do I apply promo/discount codes?

I received a promo code. Can I apply it to an order that I've already placed?

Promotions + Discounts

Get In Touch

Contact Us

Does Poppy Lane products contain nickel?

How do I care for my jewelry?

How do I care for my veil?

Where can I shop Poppy Lane in person?

Our Products

Our Story

About Us

Need a Hand Styling Your Wedding Looks?

Styling Advice

What customizations do you offer?

Customizations + Personalization

How much does shipping cost?Updated 16 days ago