Customer Care 

Poppy Lane

Delivery TimesDelivery times vary based on your destination and the shipping method selected at checkout:<ul data-start="177" data-end="308"><li data-start="177" data-end="244">Economy Delivery: Usually arrives within 5&#x2013;8 business days.</li><li data-start="245" data-end="308">Express Delivery: Usually arrives within 2 business days.</li></ul>Please Note: These delivery estimates start once your order has shipped from our warehouse.&#xA0;

Delivery Times. Delivery times vary based on your destination and the shipping method selected at checkout:. Economy Delivery: Usually arrives within 5–8 business days. Express Delivery: Usually arrives within 2 business days. Please Note:These deliv

How long does delivery take?

Shipping + Delivery

How do I cancel my order?

Can I edit or add anything to my order?

What payment methods do you take?

What do I do if I receive the wrong or missing an item in my order?

Orders + Changes

What’s your return policy?

Returns

What do I do if my order arrives damaged?

What if my package is lost?

Do you offer free shipping?

Do you offer expedited shipping?

How do I track my order?

Do you ship worldwide?

How much does shipping cost?

What is your shipping policy?

How do I apply promo/discount codes?

I received a promo code. Can I apply it to an order that I've already placed?

Promotions + Discounts

Get In Touch

Contact Us

Does Poppy Lane products contain nickel?

How do I care for my jewelry?

How do I care for my veil?

Where can I shop Poppy Lane in person?

Our Products

Our Story

About Us

Need a Hand Styling Your Wedding Looks?

Styling Advice

What customizations do you offer?

Customizations + Personalization

How long does delivery take?Updated 3 months ago